Green Byte Privacy Policy

What information we collect

We may collect personal and business information including:

• Name, company and contact details
• Email addresses and phone numbers
• Device, system and network information required to provide IT support
• Billing and payment details
• Communications and service history

We only collect information reasonably necessary to provide our services.

How we collect information

Information is collected when you:

• Contact us for support or enquiries
• Engage us to provide IT services
• Visit our website
• Communicate with us by email, phone or remote support tools

How we use information

We use information to:

• Provide IT support and related services
• Manage client relationships
• Issue invoices and process payments
• Improve our services
• Meet legal and regulatory obligations

We do not sell personal information.

Disclosure to third parties

We may disclose information where reasonably required to deliver services, including:

• Cloud, backup and security vendors
• Software and hardware providers
• Payment processors
• Legal or regulatory authorities where required

Some providers may store data outside Australia. We take reasonable steps to work with reputable providers.

Data security

We take reasonable technical and organisational measures to protect information from misuse, loss or
unauthorised access. However, no system is completely secure and we cannot guarantee absolute security.

Data breaches

If a data breach is likely to result in serious harm, we will notify affected parties and the Office of the
Australian Information Commissioner in accordance with the Privacy Act.

Access and correction

You may request access to or correction of your personal information by contacting us.

Contact

Greenbyte
[email protected]
www.greenbyte.com.au

We may update this policy from time to time by publishing a revised version on our website.